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  Key Contact Numbers

Report a Power Outage
1-800-888-2726
24hrs/7 days

Website Assistance
1-800-245-2244
7:30am-6pm CT, M-F
Say "Internet Question"

Residential Customer Service
1-800-245-2244
24hrs/7days
   Report An Outage


Business Customer Service
1-888-430-5787
7:00am-6pm CT, M-F

Payment Address:
Alabama Power Payments
P.O. Box 242
Birmingham, Alabama 35292
 
 
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