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Report an Outage
 

Registered Users


Benefits of Reporting an outage as a Registered User:


  • We can pre-populate forms for you
  • You can login later to view the status of your outage

Are you a new user? To register you will need the following:


  • Account Number
  • Access Code
Register Now
 

 

Unregistered Users



To report an outage without being registered, you will need the following:

Electric Service or Outdoor/Security


  • Account Number OR
  • Phone Number OR
  • SSN

Streetlights or Abnormal Conditions


  • Comments on Problem
  • City Location
  • Closest Address to Outage

Electric Service


  • Usually your main living location
  • House
  • Apartment
  • Duplex, Etc.
House Apartments

Outdoor Lighting & Security Lighting


  • Free standing light(s) on your property
  • Security Lights around buildings
  • Parking Lot Lighting
  • Lighting near entrances of buildings
Outdoor Lighting Outdoor Lighting

Streetlights (Municipal)


  • Report a broken pole
  • The glass is broken
  • Light bulb is out
  • Someone has crashed into the pole
Streetlight City Streetlights

Abnormal Conditions


  • Report a broken pole
  • Animals on lines
  • Numerous items hanging from lines
Broken Pole Downed Pole
 
 
 
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